Strategic briefings

Accelerate innovation to unlock your business potential with the SAP Business Technology Platform

Premal Bathia, Sr. Director / Center of Excellence SAP BTP

How do you continuously improve your business processes and innovate with the latest technology while adding value and minimizing disruption? This is a challenge every business faces and is complicated by complex technology landscapes spanning multiple vendors solutions leveraging many applications and data centers.

SAP is the global market leader in enterprise application software helping companies of all sizes and in all industries run better and improve people’s lives. SAP market leading solutions include, but are not limited to, Supply Chain, Marketing, Customer Service, HR and Technology Solutions to enable IT to help your organization meet change with agility.

We’ll briefly touch on SAP’s leading solutions and how the SAP Business Technology Platform can extend and customize them to meet your ever-changing business needs. In this session, hear how the SAP Business Technology Platform can help:

• Innovate to leapfrog your competition by incorporating the latest technology, such as AI, into your business processes
• Extend and personalize your applications to meet your business needs
• Integrate and connect your entire enterprise from applications to data and analytics
• Hear customer use cases delivered with SAP technology

Premal Bathia, Sr. Director / Center of Excellence, SAP BTP

Permal Bathia is a seasoned leader in the SAP Business Technology Platform space with over 20 years of dedicated experience. As the Senior Director at Center of Excellence at SAP, his mission is to empower organizations with cutting-edge solutions, driving digital transformation, and enhancing business operations. Permal thrives on crafting strategies that deliver measurable results and is passionate about cultivating innovation within teams.

Measuring and Improving Sustainability Impacts, for You and Your Suppliers

Jessy Servi Ortiz, WSBC Managing Director, WMEP

Are you looking to enhance your ESG impacts or engage your suppliers on sustainability? The Wisconsin Sustainable Business Council’s Green Masters Program is a tool and framework to measure and improve sustainability performance. The virtual platform helps define, prioritize, and manage environmental, social and governance impacts important to your company, stakeholders, and throughout your value chain. The Council offers optional membership with the Program providing the resources, educational programs, and tools that meet you and your suppliers where they are on the sustainability journey and ultimately enable you to deliver on cost, quality, and GHG reduction. This session offers insight into the platform, its value, and the support resources available through WSBC.

Jessy Servi Ortiz

WSBC Managing Director, WMEP

Jessy has been in working in sustainability for over a decade. Growing up in a family of entrepreneurs, business was the dialect and became the path to leveraging change. With a diverse background in design and project management, business and systems thinking, as well as regenerative agriculture she earned her MBA in 2013 with a focus on sustainable business management.

As the Managing Director of the Wisconsin Sustainable Business Council (WSBC), she is the key orchestrator of WSBC’s programs, events and resources supporting businesses in integrating sustainability, reducing negative impact, enhancing positive impact and improving business outcomes. WSBC’s mission is to advance sustainable principles and practices forward through the power of business and their vision is that all businesses in Wisconsin (and beyond) are adopting sustainable business models and transforming the way we do business, for the better.

Be the Boss of DDoS

John Moser, Practice Lead, Network and Security, AE Business Solutions

In today’s cybersecurity landscape many organizations have realized that it’s not a question of if your organization will experience a cyberattack, it’s when. Join AE Business Solutions during the Strategic Briefing sessions to learn about how your network may unknowingly remain vulnerable to DDoS attacks that will bring your system to a halt, and how these attacks can be prevented using the right technologies.

John Moser

Practice Lead, Network and Security, AE Business Solutions

John Moser leads the go-to-market strategy and vendor alignment for the AE Business Solutions Security team, drawing upon his 20+ years of experience leading network and security teams. He holds bachelor’s degrees in electrical & computer engineering as well as computer science from the University of Wisconsin-Madison, along with a plethora of technical certifications.

A Journey Toward Customer Experience Excellence

Brian Mekka, Customer Success Director, Charter Steel
Scott M. Broetzmann, President & CEO, Customer Care Measurement & Consulting

Gathering, internalizing, and taking action based on customer feedback is integral to the success of any organization. Learn about the journey that Charter Steel has embarked upon to create an outstanding Customer Experience, including several concepts that can help your cross-functional team progress through a journey toward CX Excellence. 

Brian Mekka is an accomplished customer experience and contact center professional with deep proficiencies in the realms of career development coaching, team engagement, CX strategy, and operations execution. His background includes numerous leadership roles in both B2C and B2B customer experience within the consumer banking, retail, ecommerce, and industrial manufacturing fields. He consistently drives results that exceed expectations as a direct customer service leader, as well as in supporting functions that impact the customer experience such as employee training, internal communication, workforce management, and quality assurance. Brian lives in the greater Milwaukee area with his wife, Kelly, and their two middle school children.

Scott Broetzmann's creed for creating an extraordinary customer experience is simple: invest in those actions that lie at the intersection of increased customer loyalty and a favorable return on investment. Over the past 30 years, Scott has been empowering marketplace leaders from all industries to deliver a more profitable customer experience by helping them leverage good science. As he sees it, good science isn’t about just keeping score or chasing a number. Good science consists in using the voice of the customer to compel those actions that yield the best ROI for improving the customer experience. Having collaborated with more than 500 companies, worldwide, in nearly every sector, Scott has a well-rounded, results-focused, and practical perspective on how to make the leap from measuring to managing the customer experience. Scott lives in Alexandria, Virginia with his wife, Jennifer, and their three children, Ellen, Elizabeth, and Benjamin.

Get from Data to Value in Under 6 Months

Rex Washburn, Chief Architect - Data, CDW
Mike Woods, Vice President - Central U.S., Denodo

Today, if you’re slow in getting value from your Data...you're losing.

Learn how using a Data Fabric for managing ALL of your Data – regardless of where it sits, what form it is in, and without moving it – will get you from useless to valuable in no time. A Data Fabric is a proven, faster, cheaper, and real-time approach that enables ALL users to get the most out of your dysfunctional Data, even leveraging your current technology investments.

Join this session with industry leaders Rex Washburn, CDW, and Mike Woods, Denodo, to learn more about how customers are disproving the myth that “moving everything into another new database will solve your Data problems.” 

Tomorrow, start winning by adopting a Data Fabric approach that is proven to help you achieve business value and ROI - 83% Faster Time-to-Revenue, $6.8 Million in Benefits and ROI within 6 months.

Rex Washburn is a data solution architect with more than 30 years of experience in data and analytics. At CDW, he serves as the Chief Architect for Data, based out of St Louis, Missouri.

Mike Woods is a passionate speaker and moderator on the topics of Data Management, Data Integration, Data and Analytics, and strategically driving time to value with cloud/hybrid migration, digital transformation and modernization initiatives. Mike joined Denodo in and has oversight to Sales, Customer Success, Channel and Business Development. He brings a wide variety of experiences from his 30+ years of working for NCR/Teradata in the U.S., Canada and Europe. He started his career in the F&A area of NCR in Dayton Ohio, then in a Supply Chain Solution Product Manager role in Milan Italy, and as Wal-Mart Sales Director in Bentonville Arkansas.

Reimagining Supply Chain in a Digital World - Ideas For Today's Supply Chain

Glenn Koepke, VP Industry Strategy, FourKites

In this session, you’ll hear from a supply chain industry expert on how to drive the adoption of new technologies in the supply chain and hear some ways that forward-thinking organizations are leveraging supply chain visibility to accelerate decision-making.

Glenn Koepke

VP Industry Strategy, FourKites

Glenn has a proven track record of aligning solutions to customer supply chain strategies and objectives for global organizations. Glenn served in a variety of roles within the logistics and supply chain services & SaaS industries, and worked extensively in EMEA and North America. At FourKites, Glenn leads Industry Strategy, which is focused on scaling FourKites products to capture end-to-end supply chain visibility across all verticals.

Hey, you! Get On To My Cloud

Robert Farley, VP Value Engineering, Pandata Group

The emergence of industry data clouds is to help accelerate the development and adoption of digital solutions such as data, apps, and AI. So, what is a data cloud and how do respective industry’s adopt it? Join Pandata Group to learn more about evolving from the data warehouse to industry-specific data clouds and engineer a competitive advantage. We’ll highlight how a data cloud works, the core benefits, industry use case examples, and potential obstacles to consider when implementing it.

Robert Farley

VP Value Engineering, Pandata Group

Robert Farley brings over 20 years of experience in Data and Analytics to the table. Having served in roles from engineer to executive, he offers a well-rounded perspective on data-driven strategies. Passionate about helping clients navigate new technologies, Robert aims to empower organizations to make informed decisions in a rapidly evolving landscape.

Treating Data as a Strategic Differentiator

Travis Kerr, Sr District Manager, Snowflake; Josh Murray, Director, Data Analytics and Infrastructure, Alliant Energy; Denny DeWitt, Analytics Engineering Manager, Fetch; and Evan Volm, Director - Data Services, Sentry

Many publications have generalized “data as the new oil”, which in a broad sense is true. However, traditional technologies have trapped data in siloes for decades, creating limits around how information can be accessed, analyzed, and shared. If organizations are hoping to harness the power of their data, to gain competitive edges, it requires a different way of thinking. Hear from Alliant Energy, Sentry, and Fetch about what is possible as you move away from the silos of the past, and unlock data’s endless possibilities for the future.

Speakers

Travis Kerr, Sr District Manager, Snowflake, will moderate the session.

Josh Murray, Director, Data Analytics and Infrastructure, Alliant Energy

Denny DeWitt, Analytics Engineering Manager, Fetch

Evan Volm, Director - Data Services, Sentry

Enterprise Video and the Role of AI

Rob Lipps, Executive Vice President & Mediasite General Manager, Sonic Foundry

Have we reached the pinnacle of video effectiveness in the workplace? Definitely not. Most of today’s enterprise video platforms are static, which means videos are easily lost and vast video libraries are underutilized.

AI is a disruptive force asking us to rethink how audiences interact with video, and how we can unlock the valuable information within those videos. AI is opening the door to new operational efficiencies with the ability to automate content workflows, access new data insights and re-define video engagement. Join us for a discussion on the transformative potential of AI in enterprise video and how developments in generative AI and analytics are driving productivity and innovation in the corporate world.

Rob Lipps

Executive Vice President & Mediasite General Manager, Sonic Foundry

Rob Lipps leads Sonic Foundry’s Mediasite business unit. He holds more 30 years of sales leadership and emerging market expertise in the technology sector. When not enjoying time with his family, Rob travels the globe meeting with organizations about effective use of technology in enterprise, health and government applications. Rob has held leadership roles at Adaytum (now IBM Cognos Analytics) and Esker Software and holds a bachelor’s degree in Business & Spanish from the University of Wisconsin-La Crosse.